Domain Refund

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  ioustini13 · Member · May 4, 2021 at 9:28 am

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  Hello
  I hope my message finds you well.

  I have just cancelled my upgrade & domain and I was wondering whether for the domain will be a refund from you?
  ‘ioustini-drakoulakou.com’

  I would like to ask, if this refund is not possible to happen, to please bring back my domain -ioustini-drakoulakou.com (for which I have already paid £15)- in order to use it.

  Unfortunayely, even if I tried I could not build my website with WordPress and deleting not only my subscription for the upgraded website builder but also my domain was an accidental action of mine.

  Thank you in advance and I am sorry for any inconvenience caused.

  Kind regards
  Ioustini Drakoulakou

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  kokkieh · Staff · May 4, 2021 at 10:59 am

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  Hi there,

  The domain has already been removed from our system, as you cancelled it right at the end of the refund period. I see the domain refund wasn’t actually processed, so I did that now. You should receive the full refund for the plan and domain in about ten business days, depending on processing times at your bank.

  If you still want this domain, it should become available again within a day or two, at which point you can register it wherever you want to use it.