Domain Refund

  • Unknown's avatar

    Hi There
    I bought a Domain earlier today, but I had to cancel it because I couldn’t actually afford it. After I cancelled, I got the following message:
    ‘You requested cancellation of a domain name. Please check your email for a message with a confirmation link.’

    Problem is – I haven’t received my confirmation link, which is a little worrying.
    Please help me – I’m rather desperate at the moment.

    Kind Regards
    Johann Conradie
    ((email visible only to moderators and staff))

  • Hi there,

    I checked your account and confirmed that the refund did not go through.

    I’ll e-mail you regarding your account.

    Thanks!

  • Unknown's avatar

    Hi Darnell
    Can you maybe help me to get the domain cancelled? I rather desperate at this stage. Please.

  • Hey there,

    I see that you canceled the domain already.

    Once you decided to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

    In the future, if you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Just wanted to give you a heads up!

    Thanks!

  • The topic ‘Domain Refund’ is closed to new replies.