Domain refund issues

  • Unknown's avatar

    I had a blog under a previous username/account. I bought the domain and canceled it within the same day. I did not receive the refund, but I also canceled the email account, so I cannot go back. Can you please help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    the name of the blog I need help with is NOT the one listed above, I just made this account so I could actually get some help (as it’s absolutely impossible to get help otherwise. The name of the blog I was working with was bookshhh.com. I canceled the email associated with it as I thought I had canceled the domain and had no intentions of going further with it. I filled out the form and everything! I don’t understand what happened.

  • Unknown's avatar

    And I just did a search for the blog and it’s still up!!! I absolutely canceled the domain – I did it the same day that I created it – Feb. . Furthermore, after I did that, I deleted my blog. Obviously, it’s still there, but I absolutely filled out the form, including the reason why I wanted to delete the blog/account. I do not understand why it’s still up and why my domain was never canceled and refunded after I took the steps! Seriously frustrated here!!

  • If you cannot remember the login information for a WordPress.com account, your best bet is to try the account recovery process here:

    https://wordpress.com/wp-login.php?action=recovery

    Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.

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