Domain registrar switching

• 

  bdalecox · Member · Jan 9, 2023 at 4:57 am

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  I am trying to move my domain the-whole-magazine.com over to the new registrar but I cannot find the controls for where to edit the name server. They need to be going to:

  ns1.hosthavocweb.com
  or
  ns2.hosthavocweb.com

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 9, 2023 at 3:10 pm

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  Hi there:

  It looks like you cancelled the domain on January 6, 2023. That means you no longer control that domain to make any changes. Canceling a domain does not make it immediately available to repurchase elsewhere.

  Since you weren’t issued a refund for the domain and it was still within our ability to recover it, I recovered the domain and added it back to your account.

  Then, you can follow the steps here to change your domain nameservers: https://wordpress.com/support/domains/change-name-servers/#changing-name-servers-to-point-away-from-word-press-com

  I hope that helps!