Domain registration

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  mikakrueger · Member · Jan 19, 2016 at 1:52 pm

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  On January 14th 2016 I registered a second domain with my profile and bought the premium option from wordpress.com. The domain name is dunkelfeder.com. For about two days there was written, that the registration may take time, but it’s still not working. When I try to validate my domain now I get the following answer: “Oops, it looks like dunkelfeder.com has expired.” But when I open my profile the domain is marked as registered until december 2016.
  I also tryed to add another domain (free with premium) but because there is already a domain registerd I have to pay for it. So what happened and what can I do? Shall I cancel the payment and start from the beginning?

  Hope you can help fix my problem. Thank you so much. Mika

  The blog I need help with is: (visible only to logged in users)

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  carladoria · Member · Jan 19, 2016 at 8:14 pm

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  Hi there,
  I’ve added the “modlook” tag so that staff can take a look at your situation.

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  mikakrueger · Member · Jan 20, 2016 at 9:21 pm

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  Thank you!

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  timethief · Member · Jan 20, 2016 at 9:27 pm

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  @carladoria
  Are you aware of this domain helper?
  Are you aware of the ways to determine where a site is hosted?

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  timethief · Member · Jan 20, 2016 at 9:30 pm

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  What Staff need to know is the answers to these questions:

  What is the underlying .wordpress.com blog URL?

  And, exactly which username account registered the underlying .wordpress.com blog URL and purchased the upgrade for it?

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  carladoria · Member · Jan 20, 2016 at 9:38 pm

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  @timethief
  Thanks, I was aware of the second link. I didn’t know of the first one. The situation looked bizarre, that’s why I precipitated into adding the tag. For next time, I’ll take into account those links first.
  Thanks!

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  timethief · Member · Jan 20, 2016 at 9:39 pm

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  @carladoria
  Hi there,
  There is something off about this and you were right to tag it for Staff. I just wanted to be sure you knew about both links.

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  carladoria · Member · Jan 20, 2016 at 9:45 pm

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  @timethief
  I didn’t know of the first one for sure, so I’m happy you provided it :)
  Thanks!

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  supernovia · Staff · Jan 21, 2016 at 5:12 pm

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  Hi @mikakrueger, I can see this was resolved via chat. Thanks for getting in touch!

  And thanks @timethief and @carladoria for tagging us on this. All is well now. Cheers!