Domain registration
-
We’ve received notification that the domain mapping has expired. However, the domain registration was renewed over a month ago. What is it that WordPress requires us to do in addition to that? Please tell us what information you need and who you need to receive it from.
Thank you
The blog I need help with is: (visible only to logged in users)
-
Make sure your DNS settings at whatever domain registrar you are using are up to date. It is possible that perhaps they were changed if your domain was allowed to expire. Either way, make sure they are correct, see here.
I am assuming WordPress is showing this error because it is having issues connecting to the domain you have mapped. Also, make sure your mapped domain is set as your primary domain in WordPress.
-
re: https://walnutcreekwritersguild.com/
Warning! Domain mapping upgrade for this domain not found. Please log in https://wordpress.com/wp-login.php and go to the Domains Upgrades page of your blog to use this domain.Expired means over, dead, done and finished. Read: https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. https://en.support.wordpress.com/manage-purchases/#auto-renew
If you want Staff to recover the domain type modlook into the sidebar tags on the new thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
Note this username account https://en.forums.wordpress.com/profile/walnutcreekwritersguild
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.
If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.
-
Thanks for the replies and information. I’ll read and follow up. Guess we thought what mattered was renewing the domain ownership, which was done quite a while ago. Didn’t realize there was another step involved.
-
- The topic ‘Domain registration’ is closed to new replies.
WordPress.com Forums 