Domain registration

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  justeaton · Member · Feb 20, 2024 at 12:52 am

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  I’m seeing confirmation that my domain is renewed for another year, but I’m seeing someone else’s information in the registration info. Can you confirm that the payment is processed? Thanks for your time.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 20, 2024 at 5:43 pm

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  Hello there!

  Thank you for reaching out! After reviewing your account, it appears that you’ve had a domain connection (different from a registration) for your website here since 2016. However, it seems you’ve cancelled that domain connection upgrade earlier today for a full refund.

  Meanwhile, the domain registration appears to be with NameBright and was most recently renewed in September of 2023. You can verify this information using https://lookup.icann.org/en

  As we have no control over the registration information, it’s important for you to log into your NameBright account and ensure that the domain is updated with your current contact information.

  I hope this explanation clears things up! Please feel free to reach out if you have any further questions or need assistance with anything else.