Domain registration

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  antojitostruck · Member · Jun 4, 2024 at 10:36 am

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  Hi,
  We were billed this morning for our domain however it was charged to a former directors PayPal account, who since did a chargeback on it. We received an email saying our subscription would therefore be cancelled and we would lose our domain in 90 days.
  I have uploaded new banking details and paid the chargeback fine however am unsure how to ensure we do not lose our registration. Can you please help me find a solution for this? Our domain name is connected to our emails and it’s really important that we dont lose access to it.

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)