Domain registration failed

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  veefreespirit · Member · Apr 27, 2014 at 10:55 am

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  Paid for registration, but domain name still available, registration appears to have failed. Please help. Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 27, 2014 at 4:38 pm

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  What is the URL you are trying to register?
  What do you find here:
  Dashboard > Store > My Upgrades
  Dashboard > Store > Billing HIstory

  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  veefreespirit · Member · Apr 27, 2014 at 6:06 pm

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  Hi
  Trying to register
  [domain removed for privacy]
  Everything shows up on billing history: mapping/registration/privacy, total £18, but nothing shows up in upgrades.
  Thanks! Van

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  timethief · Member · Apr 27, 2014 at 6:08 pm

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  Hang in there please for Staff help as they have a considerable backlog.

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  veefreespirit · Member · Apr 27, 2014 at 6:10 pm

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  Many thanks!

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  timethief · Member · Apr 27, 2014 at 6:15 pm

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  You’re welcome.

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  kardotim · Member · Apr 28, 2014 at 10:26 am

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  Could you please give it another try? You can register the domain at https://veefreespirit.wordpress.com/wp-admin/admin.php?page=domains&action=search_form

  The credits are still in your account so you don’t have to pay again.

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  veefreespirit · Member · Apr 28, 2014 at 10:33 am

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  Brilliant! Sorted. Many thanks for you help.

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  kardotim · Member · Apr 28, 2014 at 1:53 pm

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  Awesome! Feel free to contact us if you have any other questions.