domain registration refund

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  thesohojournal · Member · May 21, 2017 at 5:20 am

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  i decided to try out wordpress and was reassured that i could get a refund if i wasn’t happy with it. the site offered a ‘free’ domain registration, and did not clarify that if i cancelled my subscription, the cost of the domain registration would be deducted from my refund. if that had been clear, i would not have registered it in the first place. i just cancelled my subscription and cancelled the registration, and it would be great if i could have a refund for $26 because i do not and never did want to pay for it.

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · May 21, 2017 at 5:24 am

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  Hi,
  I am tagging this question with the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thank You.

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  gemmacevans · Member · May 21, 2017 at 9:49 am

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  Hi carriemacphersonstorytelling,

  I’ve just refunded the remaining $26 — your plan has now been refunded in full. You can view a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to process and show up on your statement.

  Come back to me if you have any questions.