Domain Registration Refund

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  reemaraopatel · Member · Jan 29, 2024 at 4:26 pm

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  Hello — I did not realize that my domain had auto renewal on and I am not using WordPress anymore. I’ve now cancelled my subscription, but is it possible to get a refund since I’m not using the website? Thank you.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Jan 29, 2024 at 6:40 pm

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  Hi there,

  I checked and the payment was made 79 days ago, so it is not eligible for refund. Most purchasable annual upgrades and renewals have a 14-day refund window. Purchasable monthly upgrades and renewals have a 7-day refund window. For more information on refund policy, please visit our support page:

  https://en.support.wordpress.com/manage-purchases/#refund-policy
  
  Please let me know if you have any other questions. Thank you!