Domain Related

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  ankuskumar1374364 · Member · Nov 18, 2025 at 3:57 pm

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  Hi,
  I have a query regarding my domain nieuwelocaties.nl.

  I have migrated all the files and the database to my new server, and the website index is loading correctly on the server. However, the domain still redirects to my old WordPress.com site, even though I have already disconnected the domain from WordPress.com.

  It seems that the domain is still pointing to WordPress.com, and the redirection is not removed.
  Could you please check why this redirection is still happening and guide me on how to fully remove the WordPress.com connection so that the domain works only with my new server?

  Thank you.

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  sameedrafi2001 · Staff · Nov 18, 2025 at 7:55 pm

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  Hello,

  I can see why you’d want the domain to point cleanly to your new server, especially after putting in the work to migrate everything over.

  At the moment, the domain nieuwelocaties.nl isn’t connected to the WordPress.com account you’re contacting us from. It appears to be managed under a WordPress.com account with a different email, so we aren’t able to share any account specific details.

  To move forward, you can reach us in either of these ways:

  • Email us from the associated account at help@wordpress.com
  • Log in to the correct WordPress.com account and contact us directly using the steps here: https://wordpress.com/support/help-support-options/#how-to-contact-us

  Once you reach out from the associated account, we’ll be able to take a proper look and help ensure the domain is fully disconnected and no longer redirecting to WordPress.com!