domain renewal

  • Unknown's avatar
    3dezine · Member ·

    My domain just renewed automatically but I do not want an account any more. How can I cancel the renewal and receive a refund?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    To disable autorenew, provided you are logged in under the same username account that purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.

    Also provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

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