domain renewal

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  bewebeditor · Member · Jan 11, 2015 at 4:04 pm

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  I want to renew my domain as it is about to expire but can’t find a route to do this.
  When i click on the reminder it takes me to a message that the page does not exist.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 11, 2015 at 9:10 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account and associated email address that registered the blog and purchased the upgrade, to access the blog’s dashboard and navigate to > Store > My Upgrades and renew any upgrades.
  https://wordpress.com/my-upgrades/

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  auxclass · Member · Jan 11, 2015 at 9:32 pm

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  part of the problem if you are trying to renew the domain registration for brendonenergy.org. – is that it does not seem to be registered with WordPress.COM – – however you do seem to have domain mapping here – so follow the instructions from @TT above for mapping or any other upgrade

  http://www.whois.com/whois/brendonenergy.org

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  rmonconduit · Member · Jan 17, 2015 at 3:28 am

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  My domain has expired and I would like to renew it. I just purchased the premium upgrade but my domain is still showing expired. It is showing that my premium account is active which was a $99 purchase and that in order to get my domain active again I need to pay another $26. 1st question, I dont know why I have to pay in addition to the premium upgrade to renew a domain I already own. 2nd question, I dont see where to go to renew an expired domain (even if i wanted to pay the extra $26). Basically I’ve paid $99 and still dont have an active blog. Help please.

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  kevingharris · Member · Jan 17, 2015 at 3:38 am

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  hi rmonconduit

  I believe what you are looking for may be this:

  For domains registered through WordPress.com, an expired domain falls into a grace period for about 10 days to two weeks. During this short window, the domain can be renewed at the regular price. If you experience difficulty renewing your domain during this time, go to the My Upgrades page. There will be a link to contact Support for further assistance.

  Did you follow that step through your My Upgrade page at https://wordpress.com/my-upgrades/

  If not, you may need to contact support as you may have purchased the premium upgrade but it did not process the domain renewal. You can do that through the option by clicking the above link. Hope that helps

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  rmonconduit · Member · Jan 17, 2015 at 4:04 am

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  thanks kevingharris. I have followed all the instructions through myupgrades section. Support only directs me to a FAQs page which does not answer my dilemma. is there a way to contact someone directly or at least send an email to support?

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  kevingharris · Member · Jan 17, 2015 at 4:07 am

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  rmonconduit,

  I have flagged this thread for staff support and they should be able to clear this up for you.

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  jeremeylduvall · Member · Jan 17, 2015 at 5:05 pm

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  Hi @rmonconduit,

  The issue here is that your domain expired 80+ days ago. As a result, it’s not possible to renew it (it’s already been sent back to the registrar). The good news is you should be able to register it again following the instructions here:

  Register a New Domain

  Since a domain is part of the Premium bundle, you shouldn’t be asked to pay anything else. Can you give that a try?