Domain renewal

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  hajjquest · Member · Mar 18, 2016 at 10:11 pm

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  I’m trying to renew my domain which is expiring in 2 days but I couldn’t

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 18, 2016 at 10:17 pm

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  I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Mar 19, 2016 at 12:14 am

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  Hey there,

  You don’t have access to renew the upgrade hajjquest.com because it is currently under a different account. I see that it was under the account you’re contacting us form before, but now it is under a new account. To confirm ownership, I’ll need for you to contact us from that account, or if the owner of the account with the upgrade can contact us by posting in this thread – we can assist with getting the domain renewed.

  Let me know if you have any questions. Thanks!