Domain renewal

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  sitewerx · Member · Sep 9, 2016 at 12:30 pm

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  Our site is down and it seems to be that it hasn’t been renewed – I cannot find any way to do that from our account AND I cannot find any email requesting payment. Please advise asap. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 9, 2016 at 3:50 pm

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  Hi there,

  The domain mapping upgrade on your site belongs to the username, climatevt. Only that use is able to renew it, and the renewal reminders were sent to the email address connected to that account.