domain renewal

  • Unknown's avatar
    severenature · Member ·

    i cant find my domain for renewal on my domain page

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    First things first: what is the URL of your domain?

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed severenature.com on 12-05-2021, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2022, and can confirm that severenature.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of severenature.com as well as the late renewal fee.

    If you do not see it in your inbox, please search for the subject “Payment request from Automattic Inc.” and be sure to check any spam folders. Also be sure you are not blocking emails from our donotreply address donotreply[at]wordpress[dot]com. If you are not sure which inbox to check, we send all email to the address you entered under your profile here: https://wordpress.com/me/account/

    After you make payment please return here to let us know so we can take the next step of recovering the domain. IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

  • staff-zinnia · Staff ·

    (ignore this reply. testing tag removal.)

  • jordesign · Staff ·

    Hi there,

    thanks for making that manual payment – I’ve been able to go ahead and restore that domain for you so severenature.com is active once again.

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