domain renewal

thandabubbles · Member · Feb 16, 2017 at 10:21 pm
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I forgot to renew my domain upgrade and now I don’t know how to renew it.
Please help.
Thank you.
Thanda

The blog I need help with is: (visible only to logged in users)
timethief · Member · Feb 16, 2017 at 10:32 pm
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Oh no! Expired means over, dead, done and finished. https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. https://en.support.wordpress.com/manage-purchases/#auto-renew
Staff need details to recover the domain.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
supernovia · Staff · Feb 17, 2017 at 12:26 am
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Hi @thandabubbles, it looks like the domain you had expired long enough ago that it was released. That process can take several months, and there’s always a risk someone else will buy it at auction. But they didn’t. And it has been several months.

You’ll just need to add a plan here:
https://wordpress.com/plans

Then register the domain again here:
https://wordpress.com/domains

If you need help, let us know!
thandabubbles · Member · Feb 17, 2017 at 11:00 am
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Thank you very much for your replies and help.

I have just sorted it and now I am waiting 24-28 hours for it to come back online.

Would everything I had been working on before it expired, show up as they were on the website?

Thank you very much again.
Thanda
supernovia · Staff · Feb 17, 2017 at 10:20 pm
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Is this what you had before?
https://diveinmyanmar.com/

I don’t see other sites on your account, but this one doesn’t seem to be filled out much.
thandabubbles · Member · Feb 18, 2017 at 7:44 am
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no.. I had more than that.. :(
It wasn’t complete though
supernovia · Staff · Feb 18, 2017 at 11:05 pm
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@thandabubbles were you hosting it somewhere else?
thandabubbles · Member · Feb 19, 2017 at 11:34 pm
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yes. Hostgator.
supernovia · Staff · Feb 20, 2017 at 5:45 pm
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@thandabubbles okay. You’ll want to check in with them to be sure they still have the site. If they do, find out the name servers, then enter them using these steps:
http://en.support.wordpress.com/domains/change-name-servers/

Give that a few hours and you should be set. Good luck!
thandabubbles · Member · Feb 20, 2017 at 6:05 pm
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Thank you so much for all your help!
supernovia · Staff · Feb 20, 2017 at 6:12 pm
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Cheers :)
thandabubbles · Member · Feb 27, 2017 at 5:57 pm
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Hi again
I have been speaking to someone from Hostgator and this is what I am being told
“I understand you may need to get with them to help you point your domain to us

These are our nameservers:

ns6567.hostgator.com
ns6568.hostgator.com “
Is that something I can fix myself ?
thank you again
thandabubbles · Member · Feb 27, 2017 at 6:21 pm
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Hi again
I have been speaking to someone from Hostgator and this is what I am being told
“I understand you may need to get with them to help you point your domain to us

These are our nameservers:

ns6567.hostgator.com
ns6568.hostgator.com “
Is that something I can fix myself ?
thank you again
supernovia · Staff · Feb 27, 2017 at 9:23 pm
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@thandabubbles sure. Here’s how:

Change a Domain’s Name Servers

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