Domain renewal

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  magnificaviajes · Member · Feb 27, 2017 at 11:39 am

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  Hi,

  I’ve the same problem than several other users.

  I’ve been absent for several weeks and I want ton renew my domain.

  magnificaviajes.com

  Please if it possible, I would like you send me a link for a payment as I’ve seen you offer at people with the same issue.

  best regards.

  (it’s very urgent)

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Feb 27, 2017 at 12:00 pm

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  Hi,
  Your domain appears to be in the redemption period. There will be an additional $80 fee imposed by the registrar if the domain is able to be recovered. If you wish to proceed, post here in this forum thread that you agree to that. Then add “modlook” to the tags of this forum thread and a staff member will be around to assist.

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  magnificaviajes · Member · Feb 27, 2017 at 1:05 pm

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  I’m ok with that.

  The quicker is, the better it will be.

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  magnificaviajes · Member · Feb 27, 2017 at 2:41 pm

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  I should give you my email address for the payment link?

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  kokkieh · Staff · Feb 27, 2017 at 3:06 pm

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  Hi there,

  I’ve sent the payment link to the email address associated with your account. Once we receive payment I can email our registrar to try and restore the domain. Should the recovery fail, your payment will be refunded in full.

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  magnificaviajes · Member · Feb 27, 2017 at 4:10 pm

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  the payment has been completed. Please try to restore the domain. Best regards.

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  magnificaviajes · Member · Feb 27, 2017 at 4:23 pm

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  the urgence is for our email address especially.

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  kokkieh · Staff · Feb 27, 2017 at 4:58 pm

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  I’ve emailed our registrar. It usually takes a day or two, depending on their support load, but I’ll let you know as soon as I hear back from them.

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  magnificaviajes · Member · Feb 27, 2017 at 6:47 pm

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  Ok thank you.

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  magnificaviajes · Member · Feb 28, 2017 at 12:18 pm

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  Any news yet ?

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  kokkieh · Staff · Feb 28, 2017 at 3:15 pm

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  They have not replied yet, no. I’ll let you know once they do.

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  magnificaviajes · Member · Feb 28, 2017 at 4:47 pm

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  ok thank you

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  kokkieh · Staff · Feb 28, 2017 at 8:22 pm

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  Your domain has been restored and I’ve reactivated it on your account. Your email should also start working again within a few hours.