Domain Renewal

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  rachelschrockphoto · Member · May 9, 2017 at 12:36 am

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  Hello! I received a notification email that my domain for rachelschrock.com needs to be updates. When I click on the provided link WordPress is saying that I do not have a website, or any ongoing purchases. How can I renew my domain? Thank you!

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  hacchism · Staff · May 9, 2017 at 2:02 am

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  Hi there,

  Can’t you renew your domain in https://wordpress.com/me/purchases?

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  hacchism · Staff · May 9, 2017 at 2:05 am

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  I just tagged this thread for the assistance from staffs. They will reach you. Please wait patiently.

  Thanks!

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  hlashbrooke · Member · May 9, 2017 at 10:31 am

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  Hi there,

  This domain is registered with us and is registered to the username ‘rachelschrockphotography’ – I assume this is another username that you used in the past? If you login with that username then you will see your domain details.

  If you have forgotten the password for that account, please follow this guide to recover it: https://en.support.wordpress.com/account-recovery/

  Cheers,
  Hugh

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  rachelschrockphotography · Member · May 14, 2017 at 8:05 pm

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  Thank you, both! I have figured out the issue, thanks to your assistance.

  Very best,
  Rachel