Domain Renewal

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  jjsbagboutique · Member · May 12, 2017 at 5:22 am

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  HI, I’m wanting to cancel my domain name jjsbagboutique.com. It expired but I would like to cancel it so that I can start again and use it again on another site. At this stage it is not letting me use it because it has expired, but I can’t figure out how to renew just the domain name without renewing my wordpress plan (which I don’t want to do). I would either like to renew the domain name ONLY or cancel it so I can start again. Can you please assist me? Thanks. Jana

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 12, 2017 at 9:53 am

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  Hello @jjsbagboutique

  Your domain: jjsbagboutique.com seems to be in redemtpion period.

  So you can renew this domain instead of cancelling it and registering it again, but you will charged an extra $80.00 redemption fee along with the regular renewal cost.

  NOTE:

  During the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.

  As written in this official support document: https://en.support.wordpress.com/domains/domain-expiration/

  I am tagging this question with the modlook tag so that this thread gets the staff’s attention. They might be able to help you with the renewal of this domain.

  If you wish to reach the moderator staff directly for your future questions, just add the modlook tag in the Tags section.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thanks! 🙂

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  camikaos · Member · May 12, 2017 at 7:06 pm

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  Hi @jjsbagboutique.

  I’m going to send you an email to walk you through the next steps. You should expect to see that soon.