Domain renewal

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  picturethis1138 · Member · Nov 21, 2019 at 2:18 pm

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  My domain is hosted by wordpress and I cannot see where or how to renew it in my wordpress dashboard. I have looked in the manage purchase tab and it is not there.

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Nov 21, 2019 at 3:02 pm

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  Hi there!

  I’m afraid that, your site cammisasautobody.com. is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost so you’ll want to reach them directly.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can find help with your site at: https://wordpress.org/support/forums/
  http://wordpress.org/support/ is also a great resource for sites using the open source WordPress.org software.