Domain renewal

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  staciekliber · Member · Mar 30, 2020 at 2:29 pm

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  Hi, I want to renew my domain but it doesn’t have to be associated with my blog any longer can I remove the blog and still renew in this manner?

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  supernovia · Staff · Mar 30, 2020 at 6:01 pm

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  Hi, we can help with that. We just need you to log into the correct account first.

  Can you log out, then log in again using the email address that received renewal notifications?

  Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, can you please send a link to the domain?

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  staciekliber · Member · Mar 30, 2020 at 7:35 pm

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  Hi,

  Thank you for your help! I have had a handful of wordpress usernames and passwords and the only one I can get into is my website and the other @staciekliber (I’m not even sure how!):

  My website is:
  https://staciekliber.com

  Thanks again,
  Stacie

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  staff-doublebassd · Staff · Mar 30, 2020 at 10:47 pm

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  Hey there,

  If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  You can use the transaction ID from your bank statement from when you purchased your domain to fill out the form.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  If you still have access to the email connected to the account, you can also enter all of the email addresses you own in the password recovery tool and check to see which one receives the email. Please check your spam folder for the recovery email if you don’t receive it in your inbox immediately:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Please visit our support page for more information on recovering your account

  Thanks!

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  stacieneilkliber · Member · Apr 21, 2020 at 4:06 pm

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  Hi There,

  I was able to login and renew my domain StacieKliber.com however a blog titled staciedotkliberdotcom.wordpress.com is still in place and is redirecting.

  Is it possible to delete this blog altogether? I tried following the support article steps to delete the blog, however, I am unable to cancel the premium services because they were cancelled few years back (when my site was transferred to hostgator).

  Thank you kindly,
  Stacie

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  staff-doublebassd · Staff · Apr 21, 2020 at 6:05 pm

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  Yes, you are unable to delete the site because the StacieKliber.com is still connected to it. Before deleting the site, you will need to move the domain to another site. Where are you wanting to transfer the domain to – a different WordPress.com site under your account, a WordPress.com site under a different account, or to a site on a different host?

  Let me know, and we’ll point you in the right direction.

  Thanks,