domain renewal

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  the3growbags901746307 · Member · Apr 2, 2020 at 1:36 pm

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  HI I’ve got an email to say I need to renew my domain name the3growbags.com before 2 May, but I cant see it in my ‘forthcoming bills’ section of my ‘manage purchases’ section. I certainly don’t want it to expire and am happy to pay the fee but I don’t know if I have it on ‘auto-renew’, so I dont know how I’m able to pay. Can you help?

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  staff-mckluskey · Staff · Apr 3, 2020 at 9:11 am

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  Hi there!

  Right now, you’re logged into the account called the3growbags901746307. The domain you mentioned is registered under a different account so, you’ll want to log out and log in to the correct account. If you don’t remember the credentials, you can paste the transaction ID into the form on this page:

  Recover Your Account

  Do not post your transaction ID here as these are public forums.