Domain renewal

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  mjselfltd · Member · Apr 29, 2020 at 1:29 pm

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  I’m trying to renew my domain but it says ‘This domain is still active and is not available to map yet.’

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  staff-mckluskey · Staff · Apr 30, 2020 at 8:25 am

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  Hi there!

  What is the domain that you’re trying to renew? I don’t see any custom domains under your account.

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  mjselfltd · Member · Apr 30, 2020 at 12:37 pm

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  The domain is mjselfltd.com

  I can see under my billing history that I paid for the domain registration through wordpress on 22 Jun 2017

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  staff-mckluskey · Staff · Apr 30, 2020 at 2:55 pm

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  Thanks for the details. This domain has expired last year and so it was removed from your account. We can still restore it for you if you’d like. I have sent you a link where you can pay the renewal fee. Once done, please reply here so we can proceed with the recovery process.