Domain renewal

• 

  pbeurskens · Member · May 3, 2021 at 2:55 pm

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  I need to renew my expired domain name to get my site back up, but I can’t figure out how to do so when I followed the link and directions in the email alert you sent
  me.

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  helper-heroponriki · Member · May 3, 2021 at 3:39 pm

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  Hi there!

  Can you let us know what domain name you’re trying to recover? Once we have that information, we’ll be better able to advise.

  Thank you!

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  pbeurskens · Member · May 3, 2021 at 4:12 pm

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  Sure. It is roundhillinc.wordpress.com.

  Thanks,

  Pete

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  staff-doublebassd · Staff · May 3, 2021 at 4:39 pm

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  Hi there,

  roundhillinc.com is registered with GoDaddy and mapped here – I do see the mapping subscription has expired. Try going your domain page here to remap the domain:

  https://wordpress.com/domains/add/mapping/roundhillinc.wordpress.com?initialQuery=roundhillinc

  Have you tried to repurchase the mapping subscription upgrade using the instructions here?:

  https://wordpress.com/support/domains/map-existing-domain/#steps-for-mapping-a-domain

  Let me know if you have and are having trouble or if you have any questions.

  Thanks!