Domain renewal

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  gardiner45 · Member · Aug 19, 2021 at 6:13 pm

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  Hi, I apologize but I am still having a real hard problem with renewing the WordPress ‘grassrootsforgardiner.com’ My bank is saying what’s done is done. When I log onto the site it keeps telling me that I do not have any domain renew.
  Please help. Thank you.

  Site: grassrootsforgardiner.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Aug 19, 2021 at 7:43 pm

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  That domain belongs to a different WordPress.com account here, not the one you’re currently logged in under.

  We can assist, but we’ll need to receive the request from the correct account.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/