Domain renewal and transfer

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  mpalatynski · Member · Aug 2, 2017 at 12:54 pm

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  Hey there,

  I purchased years ago a domain from you (www.aktywnyobywatel.org) and forgot to renew it. Although, I was about to transfer it to another host. There would be no problem with that, however I lost a control panel of my domain and I am not able to do anything. The interesting fact is that I have an access to my sites based on domain, web mail etc.

  Anyway, was my domain sold to anyone? In case it was not, I need authinfo code to transfer the domain http://www.aktywnyobywatel.org.

  Best regards,
  Michał Palatyński

  The blog I need help with is: (visible only to logged in users)

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  mapetrei · Member · Aug 2, 2017 at 1:00 pm

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  Hello @mpalatynski!

  From what I see, there’s already a website on this domain: http://aktywnyobywatel.org/

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  mapetrei · Member · Aug 2, 2017 at 1:01 pm

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  Besides that, the website is a self-hosted version of WordPress.com which means it’s a WordPress.org website. To learn more about the difference between WordPress.com and WordPress.org, check this link: https://en.support.wordpress.com/com-vs-org/

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  mpalatynski · Member · Aug 2, 2017 at 1:02 pm

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  @mihaiapetrei

  Obviously it is available, because it is my site. I’m the builder of this, owner of hosting, however my domain is lost into clouds.

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  mpalatynski · Member · Aug 2, 2017 at 1:05 pm

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  Anyway, I would like to transfer it or at least renew. How is it still available on this domain? What shall I do now?

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  brianzed · Member · Aug 2, 2017 at 1:11 pm

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  Hi,

  The domain http://www.aktywnyobywatel.org was recently renewed and expires on 2018-07-08.

  If you have this domain registered here at WordPress.com, you can transfer it to another domain host if you like. You can follow the steps to get your authorization code here:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

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  mpalatynski · Member · Aug 2, 2017 at 1:14 pm

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  Sure it was, but that was not me. Isn’t it an internal error of system as my payment method was rejected? That’s not a domain like ebay or Google, nobody wouldn’t have interest in buying it. I simply lost control of it. Can anyone help me with that, who should I contact?

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  brianzed · Member · Aug 2, 2017 at 1:27 pm

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  It might be possible that you have it set to auto renew. I can’t verify if your payment method was rejected, but, if it was renewed, payment was likely received.

  If you do have the domain hosted here on WordPress.com you should be able to manage the domain from here:

  https://wordpress.com/domains/manage

  I’ve tagged this with modlook. That will get a staff member to help you out. They will be able to check your account.

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  mpalatynski · Member · Aug 2, 2017 at 1:34 pm

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  Usually I was able to do so and manage it, but now I lost control over the domain power. Seems that the domain was renewed without my attention.

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  staff-zinnia · Staff · Aug 2, 2017 at 3:52 pm

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  Howdy –

  This domain expired and was removed from your account which is why you weren’t finding it anywhere. I’ve restored it now and it’s working again properly. You’ll see that I have also sent a note your way via email which has a payment link for you to pay for the renewal.

  If you have any other questions feel free to reply to the email directly. Take care :)