domain renewal charged twice

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  northwalestrails · Member · Feb 27, 2016 at 6:00 pm

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  hi my domain renewal had expired i have renewed it but i have been charged twice any ideas as to why this is? i paid with paypal.

  thanks

  andy

  The blog I need help with is: (visible only to logged in users)

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  mark · Member · Feb 27, 2016 at 6:24 pm

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  Sorry! Not sure what happened but I have updated the record and refunded that second payment. Apologies for the hassle.

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  pargueza · Member · Mar 7, 2016 at 7:19 am

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  I was charged twice for my domain hosting. Please consult

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  siobhyb · Member · Apr 6, 2016 at 8:23 pm

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  @pargueza: I’m happy to see you were able to contact us over live chat and that you’re issue was resolved. Please feel to get in touch here for any future billing queries:

  https://wordpress.com/help/contact

  Thanks!

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  initialgifts · Member · May 7, 2016 at 5:12 pm

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  I was charged for my domain hosting, please refund me.

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  initialgifts · Member · May 7, 2016 at 5:14 pm

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  I was charged twice for my domain hosting once on 14th March and today. Please cancel my payment for today or refund me.

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  supernovia · Staff · May 11, 2016 at 11:45 pm

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  Hi @initialgifts, sorry we didn’t see your note earlier; it was on an older thread.

  I can see you were already refunded. I’ll go ahead and close this thread, but if you need more help, please get in touch here:
  https://wordpress.com/help/contact