domain renewal charged twice
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hi my domain renewal had expired i have renewed it but i have been charged twice any ideas as to why this is? i paid with paypal.
thanks
andy
The blog I need help with is: (visible only to logged in users)
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Sorry! Not sure what happened but I have updated the record and refunded that second payment. Apologies for the hassle.
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@pargueza: I’m happy to see you were able to contact us over live chat and that you’re issue was resolved. Please feel to get in touch here for any future billing queries:
https://wordpress.com/help/contact
Thanks!
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I was charged twice for my domain hosting once on 14th March and today. Please cancel my payment for today or refund me.
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Hi @initialgifts, sorry we didn’t see your note earlier; it was on an older thread.
I can see you were already refunded. I’ll go ahead and close this thread, but if you need more help, please get in touch here:
https://wordpress.com/help/contact
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