Domain Renewal .. Confused!
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Sorry but I don’t know where to go for help.. so I am trying here..
I received a call for my domain name to expire. I already renewed this on the 5th of Feb.
I was able to change my user name as well as display name on my profile .. What did I pay for ?? Anyone? As I hate to lose money or my site. This is becoming complicated.Thank you all in advance,
CarolThe blog I need help with is: (visible only to logged in users)
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What was the original username account that purchased the upgrades(s)?
What is the underlying .wordpress.com blog URL please?
What do you see at these two locations please?
Dashboard > Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/
Dashboard > Store > Billing history
https://en.support.wordpress.com/billing-history/Note that I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there!
You have two domains. One was renewed on Feb 5, but the other you just renewed today. Do you need further help with this?
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Oh! You can also see all of your past and future charges here:
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I received a call for my domain name to expire.
WordPress.COM does not phone you about your domain expiring (they won’t phone you at all actually) – so if you received a phone call it was some sort of a scam
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WordPress.COM does not phone you about your domain expiring (they won’t phone you at all actually) – so if you received a phone call it was some sort of a scam
Actually, we have started doing some courtesy calls for expiring domains, so it’s likely the call you received was from us.
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