Domain renewal error?
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Hi everyone! I purchased and registered my domain through WordPress.com about a year ago. After a few months of using WordPress.com, I started using WordPress.org/Bluehost by changing the name servers/pointing the domain/etc. etc. (this web tech stuff is kind of over my head).
Anyways, my domain that I purchased expires next month. I know that I need to renew it on WordPress.com, but I’m having a hard time. I read on the WordPress.com support page that to renew my domain, I need to log in and go to “Manage Purchases” and “Upgrades”. However, there is just no option to renew my domain there!
When I click “Manage Purchases”, this is what I see: Looking to upgrade? Our plans give your site the power to thrive. Find the plan that works for you.
From there, I can click either Billing History or Upgrade.
My billing history shows that I did purchase my domain through WordPress in Feb 2015. It also says: “The upgrades on your account will not renew automatically. To manage your upgrades or enable Auto Renew visit My Upgrades.”
But if I click My Upgrades, auto renew is not even an option. That page doesn’t even say anything about domains, just WordPress plans I can purchase such as business and premium. Any help would be super appreciated! Thanks!
The blog I need help with is: (visible only to logged in users)
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Does anyone know how to help with this? This is my second time posting on this forum with no response :( Maybe an admin could just manually renew my domain registration?
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