domain renewal failed

• 

  adoliver211 · Member · Mar 29, 2015 at 3:58 pm

  • Copy link
  • Add topic to favorites

  Receipt # 12492955
  Hi, Just renewed my wordpress.com premium annual contract for $ 99 and received the receipt with the info saying it was renewed. Right after that I received another note saying my domain renewal failed ???? It is my understanding that the domain renewal is included in the premium renewal … What do I need to do? Thanks, Anita
  From: (email visible only to moderators and staff)
  Sent: Sunday, March 29, 2015 10:25 AM
  To: (email visible only to moderators and staff)
  Subject: FWD: Registrar: NOPARTICULARPLACETOGO.NET -> (email visible only to moderators and staff) [(email visible only to moderators and staff)] (FROM: (email visible only to moderators and staff))

  Dear Registration Private,

  The renewal of NOPARTICULARPLACETOGO.NET has failed.

  Error:

  If you need any further assistance, please email us at (email visible only to moderators and staff).

  Sincerely,
  WordPress.com

  The blog I need help with is: (visible only to logged in users)

• 

  rachelmcr · Member · Mar 30, 2015 at 9:32 am

  • Copy link

  Hi Anita,

  I’m sorry for the confusion! I checked your domain noparticularplacetogo.net and confirmed it was renewed. Your domain is currently registered through April 30, 2017.

  You don’t need to do anything more for your domain at this point — I’m letting our team know about the email you received so we can avoid sending that out by mistake in the future.

  Please let me know if I can do anything more to help with that. :)

• 

  adoliver211 · Member · Mar 30, 2015 at 10:15 am

  • Copy link

  Thanks! I like fixes where I don’t have to figure them out!