domain renewal for ascuolaconamore.com
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I am not able to find the right page/form to process the payment for the domain renewal.
Thanks
StefanoThe blog I need help with is: (visible only to logged in users)
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Hi Stefano –
You’ll need to be signed in to the correct account and then navigate to Manage Purchases.
Please share the domain URL.
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Hi Lizkaroski,
the point is that the right user is”admin”, but this domain does not work any longer ( I cancelled it last spring, probably in a wrong way). The system says Admin is not a valid user. It seems there is a conflict. My main user name is (email visible only to moderators and staff). I have 2 domains in wordpress: http://www.mindlabitalia.com and http://www.ascuolaconamore.com The latter is the one which is going to expire.
Thanks for your help
regards
stefano -
Hi again –
ascuolaconamore.com can be renewed by signing in to the account that originally set up the domain. Last year, you were able to renew the domain from this account (the one you are using to contact us from in the forums). There has been a policy update that will no longer allow this.
While, I can’t give you the login credentials, I can tell you that the username you need to sign in with is not ‘admin’. I’ve also sent an email to the email address that you’ll need to sign in with for the renewal.
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Hi
Thanks for your help. Finally I renewed the domain. Unfortunately the original account belong to a former colleague who left the company. Is there any chance to transfer the right to renew to another user?
Thanks
Stefano -
Good Morning –
Sure! You can do that by following these instructions: https://en.support.wordpress.com/transfer-a-domain-to-another-wordpress-com-account/
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