Domain renewal in grace period
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I would like re renew my domain http://www.turystyka-medyczna.com. It has expired on 5th July and I am in grace period now. Could you please send me instructions on how to do it?
The blog I need help with is: (visible only to logged in users)
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Hi there!
Thanks for reaching out! After looking into your domain, I found that the domain is not registered through us, but your domain’s name servers are pointing to us. You can view these details below:
http://who.godaddy.com/WhoIs.aspx?domain=turystyka-medyczna.comPlease note that all domain renewals will go through your domain registrar. You can host your existing domain through us by purchasing the Domain Mapping Upgrade and updating your name servers to point to us as you have for this site. For more information about Domains and the difference between registering and hosting, please view this guide below:
https://en.support.wordpress.com/domains/all-about-domains/Your Domain Mapping upgrade expired earlier this month as you mentioned before. You can renew this upgrade by going to Store > My Upgrades in your Dashboard. I have provided you with the direct link below:
https://turystykamedyczna.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgradesCheers!
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Hi,
Thank you for quick reply. I have tried to buy mapping as instructed but still not allowed. I have tried on Store/Domains and on Store/MyUpgrades but I am ending in same place where is no buttons to click – only a message that “This upgrade expired on Lipiec 5, 2013”
I would appreciate further help.
Arek -
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Hi Arek,
To renew your domain mapping upgrade, you will need to be logged in with the same WordPress.com account that purchased the upgrade. When you go to Store > My Upgrades in your dashboard, you can look under the domain name “Domain: turystyka-medyczna.com” and it will say “Purchased by” and the name of the user who purchased the upgrade.
If you aren’t sure what user account that is, you can check the users on your blog under Users > All Users in your dashboard.
If you have any questions about this, please let me know!
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