Domain renewal includes time domain was dormant

  • Unknown's avatar

    My domain was dormant for 111 days. After getting a couple of nudges I decided to renew it and bought a one-year renewal. It correctly checks out as “domain hosting for one year”, but then it states it will expire in 8 months.
    As you didn’t courtesy-host the domain in the last 111 days but showed an error message to visitiors this strikes me as incorrect.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hey Markus!

    Our system saw your purchase as a continuation of your old upgrade…that’s why the date was wrong. I’ve adjusted it to display as a new upgrade.

    Your new expiration date for the domain mapping is February 13, 2016.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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