domain renewal issues

• 

  caleb945363014 · Member · Sep 5, 2018 at 4:05 pm

  • Copy link
  • Add topic to favorites

  im not a techie guy
  i got an email from host gator to renew my domain
  they cant renew it because its registar is automattic
  i dont know how to renew this and get my email and webpage back up please help

• 

  staff-zinnia · Staff · Sep 5, 2018 at 4:45 pm

  • Copy link

  Hi –

  No problem. I will be happy to help. What is the domain in question?

  There aren’t any domains registered to the account you’ve contacted us from so it must be under a different user account.