Domain Renewal Payment

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  jollof · Member · Jan 28, 2021 at 11:14 am

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  Hello,

  I am trying to make payment for my domain with a Mastercard and I receive this error:

  There were problems with your payment:
  The transaction was declined. Please contact support quoting error AXLZNE.

  Please help.

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  jollof · Member · Jan 28, 2021 at 11:54 am

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  I have tried another card and I get this error:

  There were problems with your payment:
  The transaction was declined. Please contact support quoting error RBLKLU.

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  aleone89 · Staff · Jan 29, 2021 at 9:03 am

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  Hello there,

  Many thanks for reaching out regarding this.

  We’re looking into this issue for you and shall let you know when this is resolved.

  Many thanks for your patience.

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  aleone89 · Staff · Jan 29, 2021 at 2:40 pm

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  Hello there,

  I hope you’re well.

  Just a heads up that we’ve reached out via email with an update.

  Many thanks in advance.