Domain Renewal, please help with renewing.

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  brooklyneatyourheartout · Member · Jan 19, 2016 at 4:46 pm

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  I am trying to renew my domain. I’ve updated my credit card information and got an error message when applying the payment. So I tried paying with my PayPal account, and I still get an error message. Please help. Thanks!

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  carinapilar · Member · Jan 19, 2016 at 5:06 pm

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  Hello brooklyneatyourheartout!

  There is a problem at our domain registrar and we’re working with them to get things fixed as soon as possible. I ask you to, please, try again later.

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  carinapilar · Member · Jan 19, 2016 at 7:52 pm

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  brooklyneatyourheartout, this issue is fixed now, could you, please, try again? Let us know if anything goes wrong.

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  brooklyneatyourheartout · Member · Jan 25, 2016 at 4:47 pm

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  Hi Carina – Looks like it is set to auto-renew on March 17, 2016. Could you please confirm this for me? I do not want to send duplicate payments. Thanks.

  Kelly

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  carinapilar · Member · Jan 25, 2016 at 6:02 pm

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  Kelly, your domain will expire on April 18th, 2016. So, the auto-renew will be done 30 days before that, I see March 19, 2016. :)

  Here is more information about auto-renew:

  Manage Your Purchases