Domain renewal problems

  • Unknown's avatar
    meesterds · Member ·

    Hi, I got a reminder to renew my domain has landed in the spam now when I log in I dont see my website. Is there a way to renew my domain as it is set to automatically renew but credit card info is not filled in?

    This is the email:
    Hello,

    We wanted to send you a friendly reminder that your domain will expire in 30 days. We suggest renewing it now, to make absolutely sure there’s no disruption to your service.

    If your WordPress.com subscription is set to automatically renew, we will attempt to renew your domain name before expiration. If we are unable to do so, or you do not have your WordPress.com subscription set to automatically renew, you will have to manually renew the domain name to prevent any service disruption.

    Domain name due for renewal:
    expires on 2020-06-25

    Please ensure your domain is renewed during the next 30 days. If your domain is not renewed on time, sites and emails that use it will stop working – which we’d hate to see!.

    To renew, go to your domains dashboard on WordPress.com.

    Love Your Friends at WordPress.com

  • staff-zinnia · Staff ·

    Hi –

    There aren’t any domains registered to the account that you’ve written to us from. Can you let me know which one you’re inquiring about? thanks.

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