Domain Renewal Using Domain Connection

  • Unknown's avatar

    Hi WordPress Team,

    Do you mind checking whether the website sincerelymag.org is renewed as of December 18th, 2023? Thank you so much!

    I tried to renew the above domain I administer, which expires on January 2nd, 2024. As I cannot transfer the domain ownership to my account when the domain owner has left my organization, I have connected my WordPress account to my website. According to this article https://wordpress.com/support/domains/connect-existing-domain/, a domain connection would allow me to renew the domain name after paying a WordPress.com Premium plan, which I did.

    When I attempt to renew my website in the Purchases section of my WordPress account, the “Subscription renews on” column of the sincerelymag.org domain indicates “Renews with Plan,” a hyperlink to my WordPress.com Premium plan for sincerelymagorg.wordpress.com instead of an exact expiry date.

    Here is the problem: When I check the “Subscription Renewal” column of my WordPress.com Premium plan, it indicates “Auto-renew is OFF. Expires on December 18, 2024.” When I check my site profiler https://wordpress.com/site-profiler/sincerelymag.org, the Registry Expiry Date is still “2024-01-02” instead of December 18th, 2024.

    It would be great if you could check the renewal status of sincerelymag.org.

    Thank you so much!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Domain:

    sincerelymag.org

    Registrar:

    FastDomain Inc.

    Registered On:

    2022-01-02

    Expires On:

    2024-01-02

    Name Servers:

    ns1.bluehost.com
    ns2.bluehost.com

    Connecting that domain won’t help. You need to either renew the domain at the place where it is registered or be able to log in to the appropriate Fastdomain account to transfer it to a site here at WordPress.com.

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