Domain renewals not allowed

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  simposiobentogoncalves · Member · Oct 8, 2015 at 2:25 pm

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  Hello,
  In orde to renew my domain, I clicked on ‘My Upgrades’ link in the body of ‘Renewal notice from WordPress’ notification email. In the domain configuration page, my site link blink very rapidly and I can’t click on to select it and proceed to paying.
  Is there another way to check-out the renewal?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 8, 2015 at 6:55 pm

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  I’m not clear on what would cause this blinking. Perhaps making sure you are running a browser or version of it found at http://browsehappy.com or upgrading if required may eliminate it.

  I tagged this thread with modlook for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  shawnajroberts · Member · Oct 9, 2015 at 10:42 pm

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  Hi there!

  That sounds very strange! I’ve never heard of anything like that. Can you please follow up with the information @timethief requested about your browser?

  And if you could grab a screencast of the blinking and upload it to share, I would really appreciate it.

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  samia007 · Member · Oct 9, 2015 at 11:49 pm

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  I cannot upload my photo .it asks for to choose a file ..it won’t click on

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  shawnajroberts · Member · Oct 9, 2015 at 11:57 pm

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  @samia007 – Your issue is unrelated to the topic of this thread. Please start your own thread:

  https://en.forums.wordpress.com/?new=1

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  simposiobentogoncalves · Member · Oct 13, 2015 at 4:18 pm

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  Hello!

  I updated my browser as timethief suggested but the renewal link keeps on blinking

  My domain has expired http://2.1m.yt/026vm_Q8f.jpg
  When I click on “Renove agora” button (=renew now) this almost empty page appears http://2.1m.yt/csE0hjicW.jpg

  I can reach the Domains setup page by other way and I get this
  blinking link page
  where I can’t click nowhere

  I tried the same with Firefox and Chrome.

  I will appreciate any help.

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  simposiobentogoncalves · Member · Oct 14, 2015 at 1:08 am

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  Hello,

  By looking at browser status bar, It looks like it’s continuously loading data from pixel.wp.com… domain
  And there’s no way to click on any button

  Thank you

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  shawnajroberts · Member · Oct 14, 2015 at 6:23 pm

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  Thanks! Can you please try going here to renew your domain instead:

  https://wordpress.com/my-upgrades/

  Can you also verify that you have JavaScript and cookies enabled in your browser? You can confirm that by visiting this link:

  http://supportdetails.com

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  simposiobentogoncalves · Member · Oct 18, 2015 at 2:29 pm

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  Hello,

  JS and cookies are already enabled.

  I tried also by https://wordpress.com/my-upgrades/ and got same behaviour: blinking buttons

  Thanks.

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  supernovia · Staff · Oct 26, 2015 at 10:07 pm

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  Hi, I can see this has been resolved elsewhere, so I’ll close out this thread. Cheers!