Domain renewed but can’t see the domain under my account anymore.
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I am reaching out regarding a domain that recently expired and was renewed today, but it is not appearing under the Domains section of the WordPress.com account.
Could you please help us with the following:
- Confirm the current status of the domain
- Verify that the domain is still registered with WordPress.com
- Restore and reassign the domain to the correct WordPress.com account/site if needed
The blog I need help with is: (visible only to logged in users)
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That domain is registered and hosted by wordpress.com – https://wordpress.com/site-profiler/https://ruthriveralaw.com
If you don’t see it under current account, you probably have another account over.
Just use the Transaction ID to restore access to the account owning that site – https://wordpress.com/support/account-recovery/#transaction-id
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Hi @jaimeguillenjr I can confirm that the domain renewal for https://ruthriveralaw.com went through and its available under your WordPress.com account.
If you are referring to a different domain name, could you please share the domain name so that we can look into this further?
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