Domain Renewing / Redemption Period
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Hi,
We would need to extend the domain but unfortunately, I do not have access form the admin console and form support documents suggested to write here.
We would like to extend the domain http://www.pulbervarv.com.
Last Receipt for that was receipt id 66041302.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Will someone form worldpress.com look into my domain issue! How is it possible that from support documents it is written that I have to contact here and no answer.
I need help urgently!!!!
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I need instructions from worldpress.com from who i have bought the domain how to resolve my issue and support is ignoring my problem….
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I see that staff is answering to some issues. I need urgent help inorder to get my domain name back. HELP!!!!
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Hi there!
It looks like the domain was registered using a different WordPress.com account. May I know if you own the other account or did someone else register the domain for you?
We are unable to help with account recovery issues here in the public forums. If it’s your account, please fill out the account recovery form here so that we can help you via email.
If the account was set up by someone else, I recommend sending an email to billingsupport@wordpress.com so that we can help with the next steps.
Regards
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I am the owner of the domain and have paid for that domain name foram 2016 and that I have done all form one account. Doman name was under my account all the time.
From Mar 21, 2016 I have paid for that domain name under this account. I am the owner.
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2022 – RECEIPT ID 66041302
2021 – RECEIPT ID 54259432
2020 – RECEIPT ID 43119719
2019 – RECEIPT ID 37149598
2018 – RECEIPT ID 28934976
2018 – RECEIPT ID 23335176
2017 – RECEIPT ID 22227259
2016 – RECEIPT ID 16209242
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Thanks for the information, but due to privacy and security concerns, we do not handle account recovery issues in the public forum. Please visit the following link and you can provide the above information, and our account recovery team will be in touch with you to help with this issue.
https://wordpress.com/wp-login.php?action=recovery -
Hi! Thank for the but this does not help me. I have managed and paid thru mu account not different one. This recovery link does dot help me.
Please give me clear instructions how I can get my domain name back! This is urgent matter….
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Hi there,
Since this was a paid upgrade, you can provide us with the transaction ID as a proof of ownership so we can restore access to the account that owns the domain.
Follow these instructions to retrieve that transaction ID from your card statement:
https://wordpress.com/support/billing-history/#on-your-credit-card-statement
and then send it to us through this form:
https://wordpress.com/wp-login.php?action=recovery
Please do not post any transaction details in this public forum. Use the form I linked above.
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I am trying to fill out the account recovery but it give me only errors.
ERROR:
You should be able to recover your account simply by filling out the lost password form with the email address you’ve provided. Please check your spam folder for the reset email.
If you still can’t log in after another reset attempt and checking your spam folder, please resubmit the form below and we’ll try to lend a hand.
If you have already tried a password reset, you can go ahead and request account recovery now by submitting your request below.
What are other options?
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