domain renwal

kmcguire1721 · Member · Jun 25, 2017 at 9:05 pm
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I need to renew pintlalabaptistchurch.com domain

The blog I need help with is: (visible only to logged in users)
terrybrownell · Member · Jun 26, 2017 at 2:29 am
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Hello!

You need to contact Wild West Domains.. they should be able to help you.

I hope that helps, and let me know if you have any other questions!
gemmacevans · Member · Jun 26, 2017 at 12:10 pm
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Hi kmcguire1721,

The domain pintlalabaptistchurch.com is owned by another account — please login as pbc1993 and reply here or ask them to do so. Once you’ve done that, I’ll be happy to help.

Thanks!

joerepublic — Wild West Domain is our domain partner. We handle all renewals for domain registered through WordPress.com.
terrybrownell · Member · Jun 26, 2017 at 3:04 pm
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Oh, good to know, thanks!
gemmacevans · Member · Jun 27, 2017 at 8:02 am
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You’re welcome @joerepublic!
pbc1993 · Member · Jun 27, 2017 at 2:50 pm
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wild west is owned by Go Daddy and cannot renew this domain since it was purchased through Dream host. HELP!
pbc1993 · Member · Jun 27, 2017 at 2:51 pm
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please contact me through (email visible only to moderators and staff)
gemmacevans · Member · Jun 27, 2017 at 4:03 pm
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Hi pbc1993,

and cannot renew this domain since it was purchased through Dream host

Your domain was registered through WordPress.com so the domain needs to be renewed through us. pintlalabaptistchurch.com expired on 2017-05-01 and is currently in the redemption period.

Domain Expiration

We can still try to recover the domain but you will need to pay an $80 redemption fee in addition to the regular renewals costs ($18). If you agree, I can generate a payment request for the amount and start the recovery process once it has been paid.

If you do not want to pay the fee, you can wait until the domain is released but there is no guarantee you will be the first to register it.

We can only contact the email address on your Account Settings page. If you’d like us to use a different address, please update that information.

Let me know if you would like me to send a payment request.

Thanks!
pbc1993 · Member · Jun 27, 2017 at 9:40 pm
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I will be glad to pay the fees and I have updated email addresses in account settings thanks
gemmacevans · Member · Jun 28, 2017 at 8:33 am
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Thanks for confirming — I’ve sent the payment request to the email address on your account. Please let me know if you don’t receive it.
pbc1993 · Member · Jun 28, 2017 at 10:50 am
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I'mm slightly confused this is for the domain pintlalabaptistchurch.com and not the blog pintlalabaptistchurch.wordpress.com is this correct. I just want to be sure im paying for the right thing Thanks
gemmacevans · Member · Jun 28, 2017 at 12:29 pm
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this is for the domain pintlalabaptistchurch.com and not the blog pintlalabaptistchurch.wordpress.com is this correct

pintlalabaptistchurch.com is the custom domain you purchased for pintlalabaptistchurch.wordpress.com. Adding a custom domain to a site hides the default WordPress.com address.

I hope that clears things up :)
pbc1993 · Member · Jun 28, 2017 at 1:11 pm
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thanks it does my Daughter set this up for me in 2013 and I was not sure how it all works. I will go ahead and fill out the renewal forms
gemmacevans · Member · Jun 28, 2017 at 3:33 pm
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No problem at all! I’ll keep an eye out for your payment and we can go from there.
pbc1993 · Member · Jun 28, 2017 at 6:40 pm
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I have the receipt so it should be there by now
gemmacevans · Member · Jun 29, 2017 at 9:01 am
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Good news! We were able to recover the domain and it is now active. I’ve also sent some more information to the email address on your account.

Please let me know if you need anything else.

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