Domain restoration
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Hey, I have just cancelled my domain as I couldn’t really navigate the website for what I needed. I wanted to know if there was any possibility of it being restored to my account? And if you would be able to help me at all for what I need it for?
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Hi there, sure thing. Let us know what you had in mind with the site.
And for the domain, please let us know which of these options works best for you:
Wait: You can wait about five days for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.
Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.
Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.
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I’m thinking I will stay with wordpress as I have a watched a few videos and understand better, so either of the last two options are good for me as I’m no longer looking to cancel my subscription, if them at is fine?
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Hi there,
Just to confirm, you’re speaking of zone777thelabel.com, correct?
If you want to use the domain with your WordPress.com site, you will need a paid plan. Else the domain will only redirect to the free WordPress.com address, and neither visitors nor search engines will actually see your custom domain.
So go to My Site ->Plans and buy a new plan. Once you’ve done that, let us know and we can restore the domain to your account.
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Correct, would I have to purchase the plan with another domain? Or do what I did before?
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Thanks for the update. I have restored the domain back to your account :)
If you need more help setting up your site, have a look at our support pages at https://wordpress.com/support/.
Also, remember that with your new plan you can access Live Chat support directly via https://wordpress.com/help/contact.
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