Domain Resubscription

  • Unknown's avatar

    Hello
    We failed to renew our domain due to us receiving the emails on a wrong email.
    We have contacted our domain host and they have told us to contact you. What would be the best way of paying to resubscribe our domain?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Since our domain has been de-activated but (presumably) it hasn’t been fully released we will be happy to pay a late renewal fee if required.

    Please send email to (email visible only to moderators and staff) and please copy (email visible only to moderators and staff)

  • Hi there,

    You are right – jeffreyst.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    I’ll be happy to contact the registrar to see if we can restore jeffreyst.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

    I will let you know once I hear back from the registrar.

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar

    Hello there,

    thank you for getting back to us.
    Fingers crossed you’ll be able to get the domain back.

    We will be awaiting an update.

    Best regards

  • Hi there,

    Definitely. I will keep you updated once I hear back. Thanks!

  • Actually – I just received an e-mail…and I was able to restore and reactivate the domain under your site! Please check and let me know if everything is working on your end.

    I have sent you a manual payment for the fee and registration. Let me know if you do not receive it.

    Thanks!

  • Unknown's avatar

    Hello again,

    site jeffreyst.com seems to be working just fine. Thank you very much.
    As for manual payment, where do I see this?
    Did you send an email to the the addresses provided above?

    Best regards

  • Unknown's avatar

    Nevermind, have processes payment now.

    thank you.

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