Domain retrieval

  • Unknown's avatar
    bgarret · Member ·

    Hello,

    I had a blog with a custom domain, with everything handled by wordpress.com.

    I transferred the ownership of the blog, but the new owner couldn’t manage the associated domain, and it didn’t appear anywhere anymore in my admin interface.

    The domain is now in the redemption period, how can I retrieve it and transfer it to the new owner?

    Benoit

    Self-declared URL: https://www.valdegrimpe.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • machellie · Staff ·

    Hi there, @bgarret!

    The domain valdegrimpe.com is actually owned by the site owner. The site owner has let both the WordPress.com Premium plan and the domain valdegrimpe.com expire.

    I have sent an invoice to the site and domain owner for the domain redemption fee. Since this domain is in the redemption fee, it does include the $80 redemption fee in addition to the $19 registration fee for this domain. This invoice was sent to the email address attached to their WordPress.com account. Please note that we can’t offer any additional account specific help for that account here unless the site and domain owner is able to comment here in this thread.

    More on this domain redemption fee and domain expiration can be found here:

    WP
    Domains » Domain Expiration
    in WordPress.com Support
    4 min read
    This guide explains what happens when a domain expires. Most of the same information also applies when a domain is actively canceled. When Does a Domain Expire? When you register your domain (e.g. yourgroovydomain.com) with WordPress.com, you purchase the right to use that domain for as long as you keep the registration active. Domain registration terms are annual so your domain will

    Let me know if you have any questions.

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