Domain Retrieval

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  dorseygabriella · Member · May 28, 2024 at 10:14 pm

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  I created a domain on wordpress but am having trouble accessing it. Domain is tenminuteslate.com

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  deancroyal · Staff · May 28, 2024 at 11:34 pm

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  Hi there – Because the account you logged into and created this topic through does not own this domain, you will want to follow the guidance at the link below.

  https://wordpress.com/support/account-recovery/#account-recovery-help

  Let us know if you have any questions about what you learn/try there. We’ll be here to help.

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  staff-galakate · Staff · May 29, 2024 at 5:12 am

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  Hi there – Since the domain is already purchased and registered under another WordPress.com account, there isn’t a ay to re-purchase it. To access the domain, you’ll be required to gain access to the account that owns it. There is no other way to unlock it.

  I’d recommend going through the Account Recovery Help here to gain access to the domain and provide proof of your ownership.