Domain Retrieval After Cancelation

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  simplycoredenver · Member · Dec 5, 2015 at 10:03 pm

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  Hi there! I just canceled my Premium upgrade about 30 minutes ago and along with that, canceled by domain hosting by WordPress. I made a mistake with that and was wondering if I can reverse the cancelation of the domain? Is this possible?

  Thank you,
  Nanae

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 5, 2015 at 10:06 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Dec 5, 2015 at 10:07 pm

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  P.S. What is the domain URL?

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  simplycoredenver · Member · Dec 5, 2015 at 10:09 pm

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  It is simplycoredenver.com

  Thank you! modlook is tagged to this thread already. Thank you if you were the one who did that.

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  timethief · Member · Dec 5, 2015 at 10:10 pm

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  Yes I did that tagging for you.

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  staff-doublebassd · Staff · Dec 7, 2015 at 3:01 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore simplycoredenver.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  catiakitahara · Member · Dec 8, 2015 at 6:14 pm

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  Hi There,

  Your domain was restored. You got a refund of $99.00 for the Premium Plan and I sent you a manual payment request of $18.00 for the Domain Registration Upgrade.

  If you need further help, please contact us again.

  Cheers!