Domain Returned

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  christinadisler · Member · Dec 5, 2018 at 12:31 am

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  Hello I updated my visa on file and am hoping to retrieve my domain back. My email has been bouncing the last three days at @vantinaholdings.com

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 5, 2018 at 7:58 am

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  Hi there,

  Are you speaking of the domain, vantinaholdings.com?

  That domain expired on 22 October and has already been removed from our system. It will go into redemption with our domain provider within the next day or two at which point there will be an additional $80 cost to recover it.

  I’m sending you a payment link to pay for the domain’s recovery. Once we receive your payment we can email our domain provider to restore the domain.

  Should the domain go into redemption before we’re able to recover it, you will be required to pay the redemption fee as well. But I’ll only know that for sure once I’ve contacted our domain provider.

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  kokkieh · Staff · Dec 5, 2018 at 5:19 pm

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  We’ve received your payment, thank you.

  I’ve emailed our domain provider. We’ll let you know as soon as they reply.

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  christinadisler · Member · Dec 6, 2018 at 2:13 pm

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  please update as soon as possible. our business operations are struggling without email for 6 days now.

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  staff-fred · Staff · Dec 6, 2018 at 3:38 pm

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  Hi there,

  Just wanted to let you know that we managed to restore your vantinaholdings.com domain back to your account and the site.

  It should now be back up again.

  I’ve also taken the liberty to make this domain as your Primary domain. Let me know if this isn’t what you wanted.

  Please check again and let us know if there’s anything else we can help you with.